Back to Neck and shoulder massage

Electric Neck and Shoulder Shiatsu Massager

16 reviews
100% of buyers enjoyed this product! 424 orders


Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
  • Item Type: Shiatsu Massage Devices
  • Material: Cloth, PU Leather
  • Power: AC 100-240 V / DC 12 V
  • Package Size: 41.5 x 21 x 18.5 cm / 16.34 x 8.27 x 7.28 inch
  • Suitable Age: 16+

Package Includes:

  • 1 x Massager
  • 1 x AC Adapter
  • 1 x Car Adapter

Electric Neck and Shoulder Shiatsu Massager

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says "no information available at the moment".

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • You receive the wrong item
  • You do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
  • Other exceptional circumstances outside the control of medical-shield-bio.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

16 reviews
100% of buyers enjoyed this product!
5 stars
( 15 )
4 stars
( 1 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
  1. E***i

    I take the second time, as a gift. Good massager, I recommend. Seller also recommend.

  2. J***a

    5 * excellent, very nice deep massage. Delivery 1 week. the store is sociable, attentive. 5 * Thank you

  3. S***i

    Masazhor already ordered, I like it very much, but it was packed worse this time, the adapter was put on a soft part and he turned it away but it does not affect the robot. Box this time came crumpled

  4. S***o


  5. S***o


  6. Customer

    Продавец предварительно перед заказом заверил меня что товар будет доставлен до определенной даты в итоге товар в эту дату не пришёл. Т.к. я уезжал мне пришлось дополнительно оформлять пересылку в СДЭК. Сам массажёр в целом хорош, маме нравится.

  7. D***n


  8. N***a

    Cool Thing! looks and feels thorough and reliable. With a sitting lifestyle, the thing is indispensable!

  9. L***m

    Good product, shoulder pain bit relieved after using it though it produces bit noise. Overall performance satisfied.

  10. S***v

    The store did it quickly.

  11. O***a

    Great massager. The whole family is happy!

  12. P***e

    Excellent store! A luxury the team, I tried it as soon as I got around the neck, tremendous, unreplaceable!!!

  13. Customer

    My wife loved it. It has very good finishes and works perfectly.

  14. V***i

    Received within a week, sending from Ukraine. Conforms to the description completely. The goods and store recommend.

  15. E***v

    Excellent massager and fast delivery in Ukraine. store recommend!

  16. S***i

    Massage for all 1000%

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